The Customer Journey – Assess, create, deliver and measure
- The desire to create a seamless and unforgettable customer journey has never been greater and has never formed a larger part of the ‘must haves’ list on a business’s to do list the ever before. TWCG can provide a benchmarked holistic report of the experience in your space and recommendations on how to achieve greatness in the important area.
- People
- Visitor management
- Security
- Reception
- Front of House
- Hospitality
- Mystery shopper